Frequently Asked Questions

We offer free standard shipping on all orders over $200. Standard shipping typically takes 5-8 business days within the continental US. Express shipping is available for an additional fee and delivers within 2-3 business days. International shipping rates vary by destination and are calculated at checkout.

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number on our website's tracking page or directly on the carrier's website to monitor your delivery status.

We accept returns within 30 days of delivery. Items must be unworn, unused, and in their original packaging with all tags attached. Once we receive and inspect your return, we will process your refund within 5-7 business days. Please note that shipping costs are non-refundable.

Yes, we ship to over 80 countries worldwide. International orders may be subject to customs duties and import taxes, which are the responsibility of the customer. Delivery times for international orders typically range from 7-14 business days.

To maintain the quality of your leather goods, store them in a cool, dry place away from direct sunlight. Clean gently with a soft, dry cloth. For deeper cleaning, we recommend using a specialized leather cleaner and conditioner. Avoid exposing your leather items to water or excessive moisture.

You can modify or cancel your order within 2 hours of placing it. After that, your order enters our processing system and cannot be changed. Please contact our customer service team immediately if you need to make changes to your order.

Yes, we offer complimentary gift wrapping for all orders. You can select this option at checkout and include a personalized message. Your gift will be carefully packaged in our signature wrapping paper.

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, Google Pay, and Shop Pay. All transactions are securely processed and your payment information is encrypted.